I am confident that the word is spreading about Nick's experience with National Interstate.  We, also, have our motorhome insured with National Interstate through Poliseek, formerly Aon.

We have had but one claim for a driver's side windshield replacement caused by road debris.  The approval process was quick and easy.  They sent the check out on time.  However, the local glass shop said their people were rude on the phone.  Again, that is hearsay.  I was treated well and paid promptly.

Like most others, I am concerned and will follow the conclusion of Nick's battle to resolve his claims fairly.  If the conclusion is not satisfactory, there will be a significant loss of business for both the agency and the carrier.  We did not purchase on price, and are truly concerned. As a group, in my opinion, we need to follow this and take the proper action, depending upon the final conclusion.  It may be that Nick's first insurance adjuster was just not the best or right one.  However, this is extremely important to all of us. 

-- Edited by Roz on Sunday 20th of December 2009 05:41:29 AM

I too utilize National although through a different agent.  I am not exactly sure why which agent you use figures into this--unless you have problems dealing with National itself--since I would naturally deal directly with the insurance company itself.  In any case, like Roz, my only experience with them (knock on wood) was to take advantage of their windshield replacement policy.  In my case a leveler malfunction had caused a total--top to bottom crack in my passenger side windshield.  Although I had a slight problem coordinating the whole process while on-the-fly--I was on a tight schedule and had to arrange for the replacement before I arrived at a predetermined campground and National didn't seem accustomed to just dealing with me rather then through the glass installer--I have to say that as these things go, my overall experience with National was relatively painless.

We used to have National Interstate until this September. We filed one claim with them this spring, and after many phone calls, we finally received our payment for damage to our 5th wheel. (about 3 months after the accident, but we were able to afford to pay for all repairs ourselves, and got reimbursed later)

In September we had to change to Allied, as we learned that our tow vehicle was NOT covered by National Interstate's policy if we were driving without our 5th wheel connected. We also purchase a Volvo truck in September and National Interstate would not write our policy to cover our F550, the Volvo, and our trailer.

Allied covers all three on one policy, and is costing us about 200 dollars less than what we were paying at National Interstate, plus we are now covered for when I am just driving the F550 or the Volvo (bob-tailing) When my F550 is sold, we will save even more money.

Anyone know what happen with this insurance company? Getting ready to use them for full timing..