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I checked into a campground where two bulldozers, a grader, a back hoe, and two compactors began their day at 8AM, about 100 feet from my trailer. They seem to be expanding. Now at 2:30, the rumble and deep harmonics of the equipment is coming through the walls of my Airstream and my headphones.
All well and good I suppose. Winter is a good time for those projects.
Should I have been offered a discount, or at least a warning? Or position me and other campers on the other side of their acreage? Sound barriers?
Yes and particularly if they want repeat business.
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Winnebago TT 2101DS & 2020 Silverado LTZ Z71. 300 watts WindyNation solar w/MPPT, 2 Trojan T-125s. TALL flag pole. Prefer USFS, COE, BLM, USF&WS, NPS, TVA, state/county camps. 14 year Army vet-11B40 then 11A - old MOS 1542 & 1560.
At a minimum you should have been notified. You didn't mention if you had a reservation or you just stopped in, but that only matters as to when and how the information should have been communicated to you.
You are well within your rights to ask for a discount whenever you don't get what you pay for, and it's not unreasonable to expect that the campground to be void of construction equipment and noise during your stay.
I don't understand businesses that think they are better off deceiving the customer rather than being upfront about such situations. It's so short-sighted. Deception means you no longer trust them and probably won't be back. Communicating upfront about an inconvenience means they care and are willing to take the chance you will go somewhere else - I would appreciate the honesty and would either stay or give them another shot another time.
I don't have much experience in booking campgrounds yet, but I use hotels a lot. When I'm looking online to choose where to stay I look at reviews & ratings. I usually give a preference to hotels that take the time to respond to reviews. This tells me they care about the impressions their customers have and want to have good ratings. When I start traveling by RV more I'll use the same method.
If this campground has been reviewed, did it appear they cared what their customers said? That may be a hint as to how they'll respond to you now.
What Howard said. Since you are renting you you have the right to quiet enjoyment of the premises. This is a multi-faceted legal right you have but one these rights is that you should be able to enjoy the premises without undue interruption of the peace and quiet by the landlord. I know as a landlord I tell my tenants that I may need to work on the premises on occasion (more than on occasion now that I'm rehabbing one of the units, but I digress) but I also try and do this work when it won't disturb the tenants. Specifically during working hours when they aren't home, not too early and and not too late. I think you get the idea. I would ask for a significant discount or if you have paid by credit card and the owner/manager won't put it right charge it back through the credit card company. I would also be looking for different accommodations. Just my 2 cents.
If the campground does not offer a refund or discount, you can consider posting a review on websites such as rv park reviews, Trip Advisor, or Campendium to share your experience. During my campground research I make a point of reading reviews to learn about the experiences of other campers.
What is rather bad, if you had to work on your camper they would likely kick on it or as you to leave. Seen this. They can work on their stuff but not us.
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2003 Teton Grand Freedon 2006 Mobile Suites 32TK3 SOLD 2006 Freightliner Century 120 with Detroit 14L singled, ultrashift, hauling a 2016 Smart Passion
The campground where we workamped this past summer had some on going construction going on for a while. It was away from the RV sites. When people checked in we advised them of the construction and the hours they would be working. We gave them complimentary tickets to a local show as well.
We really only had two campers who were not happy and we refunded their site fees and they moved on.
Definitely need to be up front with your customers.
It took work to make sure the workers adhered to the work hours to respect our campers.
As this campground is in a tourist area most of the RVrs were out and about during the day and by the time they returned the construction work had ended for the day.
Just another perspective!
-- Edited by Hogladyrider on Friday 28th of December 2018 09:01:39 AM
