Hi Everyone. Well, after 15 years the RV-Dreams Community Forum is coming to an end. Since it began in August 2005, we've had 58 Million page views, 124,000 posts, and we've spent about $15,000 to keep this valuable resource for RVers free and open. But since we are now off the road and have settled down for the next chapter of our lives, we are taking the Forum down effective June 30, 2021. It has been a tough decision, but it is now time.


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Post Info TOPIC: Lesson learned !!!!


RV-Dreams Family Member

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Lesson learned !!!!


ordered a 400 watt portable solar package from Amazon /Windy nation......ups delivers it box damaged and tore up......panels are broken ....no packing materials..........you would think they would have a phone available and call the customer immediately to help rectify the situation and save a 1000.00 sale.......NOPE!!!......We got your money we will get to you when we can....please send us an email....

 

 

you would think that the biggest customer base for these units are the RV industry and you wouldnt want someone who travels fulltime and works at rallies and shows to have the piece of crap you sold them on display for all to see how you treat your customers..........well for the money I spent , and being a sign company your new display will be one of the nicest ways to cost you what I spent 10 fold!!!!........LOL

 



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 1998 ...Harney Renegade DP  class A

rers1@mail.com

 

My Service dog and life partner " Nikki"......Klee Kia Miniature Husky....(she Runs the ship!!)

We are not lost in the Woods.....Just Extreme boondocking!!!!!!



RV-Dreams Family Member

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Send them the requested e-mail with a picture of your booth and the panels sitting on display with a crowd standing around, priceless LOL!!

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Dave & Diane 

"40' New Horizon Majestic 5th wheel  

"2018 Ram 5500 w/Classy Chassis Hauler Bed

2014 Tiffin Phaeton 42LH "for sale" SOLD 

http://daveanddiane.wordpress.com/2012/07/

https://www.youtube.com/channel/UCWqRmO1rO4cu3rFANF1iG6Q



RV-Dreams Family Member

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Well, that may very well be UPS's fault, not Amazon or Windy Nation.

If you've still got the box and stuff, I'd go to UPS and see about replacement.  Might also call Amazon/Windy Nation to see if they insured the package.

Terry



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Terry and Jo

2010 Mobile Suites 38TKSB3
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2019 Ford Expedition Max as Tag-along or Scout

Our photos on Smugmug



RV-Dreams Family Member

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Lucky Mike wrote:

ordered a 400 watt portable solar package from Amazon /Windy nation......ups delivers it box damaged and tore up......panels are broken ....no packing materials..........you would think they would have a phone available and call the customer immediately to help rectify the situation and save a 1000.00 sale.......NOPE!!!......We got your money we will get to you when we can....please send us an email....

 

 

you would think that the biggest customer base for these units are the RV industry and you wouldnt want someone who travels fulltime and works at rallies and shows to have the piece of crap you sold them on display for all to see how you treat your customers..........well for the money I spent , and being a sign company your new display will be one of the nicest ways to cost you what I spent 10 fold!!!!........LOL

 


you paid too much the whole kit is on sale at $703.00  and Free shipping. whenever u get bad or damaged goods  ordered thru Amazon all you do is a online claim

/return.   I find them awesome to deal with and always have my claims or complaints handled within 2 days using amazon 

DID? you fill out the damaged goods claim right away and send it to theM?



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RV-Dreams Family Member

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Well today a week later and the outcome........amazon no Kudo's for you!!

The head of windy nations got drift of it and called me personally.....his answer after seeing the photo's was "save everyone alot of aggravation and money...Please destroy the panels and new ones are on the way......plus a refund!!

I shall eat my words while being in a heated state of mind.....But I am now a life customer and spokesperson for this company !!!!!......all I can say is WoW


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 1998 ...Harney Renegade DP  class A

rers1@mail.com

 

My Service dog and life partner " Nikki"......Klee Kia Miniature Husky....(she Runs the ship!!)

We are not lost in the Woods.....Just Extreme boondocking!!!!!!



RV-Dreams Family Member

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Posts: 199
Date:

Ok sounds great ? the refund I assume is from you paying a $1000 and them advertising the system for $703.00 I assume?

why are u pissed at Amazon? They never caused the problem?



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RV-Dreams Family Member

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I bought the 400 watt portable kit........2 extra panels and support hardware .....extra wire and remote plugs to attach to the existing system


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 1998 ...Harney Renegade DP  class A

rers1@mail.com

 

My Service dog and life partner " Nikki"......Klee Kia Miniature Husky....(she Runs the ship!!)

We are not lost in the Woods.....Just Extreme boondocking!!!!!!



RV-Dreams Family Member

Status: Offline
Posts: 199
Date:

Lucky Mike wrote:

I bought the 400 watt portable kit........2 extra panels and support hardware .....extra wire and remote plugs to attach to the existing system


got it . + makes sense $$$ wise once you tell the whole story. Iam   still not sure why your mad at amazon  but it is what it is

all is well that ends well



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