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RV-Dreams.com Home -> RV-Dreams Community Forum -> Technology On The Road -> Need help using wifi Ranger with ethernet connection
Post Info TOPIC: Need help using wifi Ranger with ethernet connection
Camper_Boy


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Need help using wifi Ranger with ethernet connection
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The resort we are spending the winter at provides a cable modem for our use for internet.  My documentation that came with my Wifi Ranger says that I should be able to use this, but I haven't been able to get the wifi ranger to recognize the input.  I verified that the signal is good by plugging the Ethernet cable directly into one of our computers.  With the Ethernet cable into the wifi ranger, though (in the LAN5 port - the one that is labeled WFR in a blue square on top of the wifi ranger), it doesn't seem to be recognizing it.

I had previously been using it with the Millenicom aircard, which is how I'm online now.  Do I need to reset the ranger?  When I first click on the Main tab of the wifi ranger control panel, I see the button at the bottom that says "Connect Ethernet WAN", but it quickly disappears when the wifi signals pop up.

I'm sure I'm missing something simple . . . help!



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bjoyce


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You might need an Ethernet cross-over cable. This is a cable with some wires crossed so the input wires become output wires and vice versa. A store with a good collection of Ethernet cables should have them, specially marked.  Take the cable with you, in case it is a cross-over cable and you need to get a regular Ethernet cable.  You can tell the difference because the wire color order will be different, visible through the transparent plastic end.



-- Edited by bjoyce on Tuesday 25th of November 2014 12:43:40 PM

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Technomadia


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You can also open a ticket with the fine folks at WiFiRanger, and they'll be happy to assist: www.wifiranger.com/support

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Camper_Boy


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Yep -- finally got the answer from Wifi Ranger . . . the WAN port is the one labeled "PoE" (on the original Wifi Ranger Go).

Even after that was straightened out, though, I still wasn't able to get connected, and the Tech determined that my firmware was out of date.  I was unable to get it updated over my internet connection, so he tried, but was unsuccessful, too.  He ultimately determined that my unit was one of a group of early ones that cannot receive firmware updates.  So, they are sending out a replacement Wifi Ranger Go, refurbished.

I'd call that excellent customer service . . . I've had my Wifi Ranger Go for over 2 years!



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Tom, Marci, Nicolas, Bryce and our dog, Casey
2008 Newmar X-Aire 41CKLG toyhauler
2008 Ford F-450 Lariat
Check out our blog  http://roamingfree2010.blogspot.com/
The Junkman


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Camper_Boy wrote:

Yep -- finally got the answer from Wifi Ranger . . . the WAN port is the one labeled "PoE" (on the original Wifi Ranger Go).

Even after that was straightened out, though, I still wasn't able to get connected, and the Tech determined that my firmware was out of date.  I was unable to get it updated over my internet connection, so he tried, but was unsuccessful, too.  He ultimately determined that my unit was one of a group of early ones that cannot receive firmware updates.  So, they are sending out a replacement Wifi Ranger Go, refurbished.

I'd call that excellent customer service . . . I've had my Wifi Ranger Go for over 2 years!

 Free ? That's AWSOME !

 



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