RV / Truck scales - weighing your stuff - RV-Dreams Community Forum

The Junkman · RV-Dreams Family Member

RV / Truck scales - weighing your stuff

The Junkman · RV-Dreams Family Member

Didn't realize the website owners did this as part of the business. If this post is a conflict.. please let me know.. or just have terry delete it.. thanks.

Linda · Hostess

We don't have a problem with this.

The Junkman · RV-Dreams Family Member

Linda wrote:
We don't have a problem with this.

Thanks !

TRAILERKING · RV-Dreams Family Member

How much for the (6) scales?

The Junkman · RV-Dreams Family Member

TRAILERKING wrote:
How much for the (6) scales?

Let me get them in my hands, confirm working.. and I will get with you..Will take a couple weeks, I'd guess..You are first,,

Thanks

The Junkman · RV-Dreams Family Member

Damn FREIGHTQUOTE using ROADRUNNER TRANSPORTATION lost my pallet of scales.. More likly they stole them..

I didn't insure them either, since they where not breakable.. Nobody said anything if they got lost or stolen.. Great I'm out 2k.. And still have no scales..

I file complaints with everyone on this.. I will take my money out of their butts..

TRAILERKING · RV-Dreams Family Member

The Junkman wrote:
Damn FREIGHTQUOTE using ROADRUNNER TRANSPORTATION lost my pallet of scales.. More likly they stole them..

I didn't insure them either, since they where not breakable.. Nobody said anything if they got lost or stolen.. Great I'm out 2k.. And still have no scales..

I file complaints with everyone on this.. I will take my money out of their butts..

Hopefully you paid with a Credit Card.....................Then you can do a Credit Card Charge Back with the card company.

The Junkman · RV-Dreams Family Member

TRAILERKING wrote:
The Junkman wrote:
Damn FREIGHTQUOTE using ROADRUNNER TRANSPORTATION lost my pallet of scales.. More likly they stole them..

I didn't insure them either, since they where not breakable.. Nobody said anything if they got lost or stolen.. Great I'm out 2k.. And still have no scales..

I file complaints with everyone on this.. I will take my money out of their butts..
Hopefully you paid with a Credit Card.....................Then you can do a Credit Card Charge Back with the card company.

For the freight cost.. not the scales? I had them picked up on my tab.. at the customer site in AL..

I could do it maybe.. But it's not the guy who sold me them's fault..And he would take the hit.. Karma will get me, if I did it. I'm afraid I will only get my freight cost back plus $60 ( .10 / lb )

It will cost these companies far more in the long run.. already hitting the share holders and CEO's.. BBB , Yelp, complaint websites will be next.. will take a bit though.. Little busy trying to get out of Vegas right now..lol

RickandJanice · RV-Dreams Family Member

Both Freight Quote and Road Runner should have what is called a PRO Number on your shipment. Using that number, they can track exactly where the pallet moved in transit and should be able to track down the last driver who handled the pallet. Then they can start checking at different stops to see where it may have been dropped by mistake.

I worked in the shipping industry many years and if you stay on both the carrier and the broker 1 -2 time per day, they most likely will find where it was taken off the truck, but if you let it drop, so will they. If you are also very polite but firm, you can even get allot of help and support in finding your shipment, but filing complaints will get you no where and do little or no damage in the freight industry against such large brokers and carriers.

Terry and Jo · RV-Dreams Family Member

I'll agree with Rick and Janice on this one. From my experience, BBB is practically useless as an option for making a complaint. Besides, how many have actually ever looked at one "rating" and made a decision based on that.

In fact, I think I read something recently where a company was suing an individual for a "bad review" on some review site.

I'd say to follow their (Rick and Janice's) advice about firmly going to the shipper with requests for the location of the shipment.

Terry

BiggarView · RV-Dreams Family Member

Have to agree with Rick & Janice and Terry... squeaky wheel gets the grease so to speak. Been my experience many times. Registering complaints only causes them to dig in further. Firm persistence with customer service will "git 'er dun".

Brian

The Junkman · RV-Dreams Family Member

Sent a email everyday..

Ive been here before.. some companies will actually argue their case on complaint websites..

I take it steps farther.. facebook.. shareholder.. ceo.. nationwide craiglists ads, attorney generals office, Irs, FBI fraud , .... I tell my true store , and provide my opinion..

None of it will get a penny back.. But I guarantee it will cost them more than the $1800 I have in those.. just to respond to the allegations..

Besides... it makes me feel better, anyways..I keep a journal on this deal.. and always record all my phone calls.

BiggarView · RV-Dreams Family Member

You could always get the local media involved. Some media outlets have "Problem Solvers", just sayin".

The Junkman · RV-Dreams Family Member

biggaRView wrote:
You could always get the local media involved. Some media outlets have "Problem Solvers", just sayin".

I would send it off.. But need to be on the road to FL..35 hr trip Drop my cargo trailer / hot road and stuff.. then up to TN to receive delivery of the DRV.. I'm flat out the next 2 weeks..