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RV-Dreams.com Home -> RV-Dreams Community Forum -> Community Chat -> GPS Ordered Through Groupon
Post Info TOPIC: GPS Ordered Through Groupon
kb0zke


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GPS Ordered Through Groupon
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In January we got a Groupon ad for a Garmin GPS that seemed like a really great deal. We ordered the deal on 24 January. As of today we don't have the GPS. Groupon repeatedly lied to us and eventually to the company that is actually sending the GPS. A unit finally shipped yesterday - to the wrong address! We'll see whether or not anything ever shows up.

I've already decided that I'm not going to buy anything more from Groupon.



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David, kb0zke

1993 Foretravel U300 40'

Build number 4371

For sale
Trabuco


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RE: GPS
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Good information to have......... Thanks David!

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Terry and Jo


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I've not got an opinion on Groupon since I have never used any of their services, but I did read a story of a small business somewhere that had signed up with Groupon with an offer of their product.

They received such in influx of orders for their product that they couldn't keep up with the orders.  With such a discounted price, when they hired extra people to help make the product, they ended up losing money on the deal.

The owner of that business said they would never use Groupon again because they were just too small of a company to be able to meet the demands.  It also may be that enough traffic for the GPS was created that the logistics of the shipping process was overwhelmed.

Terry



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Terry and Jo

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kb0zke


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RE: GPS Ordered Through Groupon
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There were several problems with this whole thing, but the biggest one is that we don't get our mail here at our property. We have a PO box in town, and I pick up the mail each day on my way home from work. We do have a street address, which FedEx and UPS need for their deliveries. GroupOn told us that they can't ship to a PO box, so we gave them the street address again. After a month of lies, we finally found out that the GPS has shipped via a combination of FedEx and USPS - to the street address. Since the USPS will make the final delivery, we don't know whether the GPS will actually arrive here or whether a sorting center will turn it around.

GroupOn actually offers this deal several times a year, using various stores to actually ship the product. GroupOn now says that they are "considering" handling these deals in-house, rather than using a normal store. We've actually talked to the store that is sending the product, and they tell us that if they had had both parts of our address there would have been no problem. In the meantime, GroupOn has given us quite a bit of credit (which can only be used to buy GroupOn deals) and refunded our money. They have admitted that their system has no way to ship the product to us. Since many other companies have been able to ship to us, we're not sure that we believe that.

We have filed a complaint against GroupOn with the Missouri Attorney Generals office, asking for the product rather than a refund, so we'll see what actually comes from all of this.



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David, kb0zke

1993 Foretravel U300 40'

Build number 4371

For sale
bjoyce


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You have to get creative on those addresses when you need both the street and PO box. You are not alone with this problem, it drives a relative crazy who has a store with the same problem.

My sister had this problem for years and then the post office decided they would do home delivery instead of everyone having a PO box. A couple months later the post office decided her street name was too similar to another and changed it, so my sister had three addresses in three months. She got phone calls why she was moving so much and the banks were worried she was now more of a credit risk until they found out she hadn't physically moved.

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kb0zke


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Well, the GPS arrived last week, and seems to work well. The FedEx truck delivered it to our local post office, addressed to our street address. The people in the PO knew that I would be in soon to get the mail, so they quickly stuck the little yellow card in the box and had the package handy. Had FedEx delivered it to a regional sorting facility, though, it would have been sent back.

According to the USPS, our proper mailing address is:

David and Jo Ann Lininger
Street address
PO Box
City, State ZIP

We haven't moved since we got here, either, but we've also had three different addresses. When we first arrived in 1998 we had a rural route and box number. The next year the entire county got the 911 addresses, so we had our street address. After several damaged and destroyed mailboxes we went with the PO box.

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David, kb0zke

1993 Foretravel U300 40'

Build number 4371

For sale
HomeSweetRV


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Whew! Thank Goodness it arrived!

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kb0zke


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We've played with it a couple of times now, and it seems to do a decent job of getting us from one place to another. Unfortunately, it isn't smart enough to figure out that there is a route between the absolute shortest distance and taking only major highways. I've heard that some units will let you plan your route on Mapquest and then download that route to the GPS. I need to study the manual to see if this one can do that. That might stop some of the "recalculating, make the next legal u-turn" nonsense.

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David, kb0zke

1993 Foretravel U300 40'

Build number 4371

For sale
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