Frustration - RV-Dreams Community Forum

rclvnv · RV-Dreams Family Member

Frustration

janni · RV-Dreams Family Member

I know how you feel. I have lived in a few different cities and always bought my homes, cars, etc.where I lived. I was raised to keep your paycheck circulating in your hometown. We had a similar situation when we bought our coach and ended up buying in a different state even. I guess when we left, our new home is on the road so any work we need done will be done(on the road) It wouldn't be bad if they would come a little closer to your other quotes.
Our experience in the last year buying(and selling) long distance has been good. If we would not have found this coach we were looking at them all over the US. If you do your homework(making sure warranty in order, clear titles, lots of phone calls with solid answers, and as much paper trail as you can get) things usually work out fine. Majority of people are honest I have found.
Good luck to you!

GENECOP · RV-Dreams Family Member

The local guy showed you his true colors, buy out of town, deal with the work as you have to, I would not do business with those guys even if they matched the price, G

GSF63 · RV-Dreams Community Member

We went through this same experience a year ago. We got lucky and when we showed the owner of our local rv center he decided to match the price from the wholesaler that was 300 miles away. I was glad to keep the money local but I would of traveled to save the $14,000 that I saved by a little research.

2fortheroad · RV-Dreams Family Member

Sounds to me that your local dealer is haveing money problems and wants you to pick the tab.

I'am with Gene, these people need to go away. I would not ever go back, warranty or not.

Bill Adams · RV-Dreams Family Member

By chance have you made a personal visit to the dealership with an appointment to speak with the owner? If not, you might want to consider this option. However, if you are selling your house and buying an RV, do you have plans to travel? If so, the local dealer may not be an issue anyway. Get the best deal, pack up the 5er and hit the road. The only one losing in that deal is the ignorant dealer and/or sales person.

Terry and Jo · RV-Dreams Family Member

Richard,

Since you will be full-timing in about a year, I would advise that you go with the better deal financially. I would also suggest that you get in touch with the factory and ask that if you needed warranty work, would it be OK for a "free lance" RV tech company to perform that work. There are normally other RV repair facilities available, especially in the larger cities. Check in your local area, contact those facilities to see if they could work directly with the factory before you contact the factory.

Should it be that your distant dealer is the one I mentioned in my private message reply to you, I can say that they have been great people to work with. If it is my dealer, use the e-mail address I gave you and contact me again. If I can help in some ways, I'll be glad to try to help.

Terry

rclvnv · RV-Dreams Family Member

Thanks to all of you. I'd be inclined to take the advice to buy out of town without question, if I were free to go on the road today. The fact that we will live it it locally for a yr., could be problematic. It will then become our home, and even if the local has to perform wnt'y work for us, I wouldn't want to be at the back of the line, as we will be operating our business,still. Since our business is school-related, we will be gone most of June,all of July,and half of August, this year.We do plan to travel extensively, once we are done with the business,(we are considering taking less for an earlier sale),as our kids are in DC and the Tampa area. Once on the road, I would, as Gene mentioned deal with what is needed,as needed.

Local guy called today.(wonder if that's because I contacted the mfgr?) Said he had some "numbers" for me. Since I had a lot of work today, I told him he'd need to call back tomorrow. It will be interesting to see what he has to say. I am not optimistic,and am inclined to tell him where to go, in any event, but I'll see what he has. Terry, I've kept the link you gave me, thank you.I'll contact them if, as I expect, the local guy is wasting my time.

Richard

Not all who wander are Lost.

rclvnv · RV-Dreams Family Member

Seems I have to eat a big helping of crow!I couldn't understand why the behavior of my favorite dealer seemed so out of sync with past experience.They kept asking me to come by and saying they would make things right. I didn't want to sit there and do the back and forth. There was none of that, we showed up, and they had the numbers very much in line.It was obvious now, that we just weren't communicating effectively via e-mail. We bought the Open Range from them today, and they more than met the distance price. They simply wanted to preserve the asking price, but more than made up for the cash difference via our trade. Over all, the price was better than the distance price. Since we wanted to have the unit before the house sells, to facilitate the downsizing,it was necessary to finance in the interim, and they got us financed @5.25%.We will pick-up the new rig on Thurs. The owner was involved in the transaction,personally, as well. Perhaps my cynical attitude was at the root of it all, don't know, but again thanks to all for listening and especially to those who ofered sound advice. We are now one step closer . At this stage of our lives, you don't get a lot of time to correct missteps,so your support has been a real comfort.

Richard

2fortheroad · RV-Dreams Family Member

Congradulations on makeing a deal on your soon to be new home!!

Now the fun starts, what to keep and what goes, and where to put it. Have fun and enjoy.

-- Edited by 2fortheroad on Sunday 27th of March 2011 05:54:14 PM

Terry and Jo · RV-Dreams Family Member

Congratulations, Richard. A lot of people aren't aware of the value of dealing face to face. Sometimes in e-mail messages and phone calls alone, the one on the other end doesn't really realize to whom they are communicating.

I'm glad things worked out price wise and you'll have the comfort of knowing you don't have to "call-in" someone else for warranty work. (Presuming, of course, that their service department is a good place to have repair done.)

In my experiences in the past, I have always liked face to face deliberations. Then both parties can get the feel of whether a person is honest or not. (Believe it or not, I was a car salesman once upon a time.)

Good luck with the downsizing.

Terry