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RV-Dreams.com Home -> RV-Dreams Community Forum -> RV Maintenance and Technical Tips -> Refrigerator shuts down
Post Info TOPIC: Refrigerator shuts down
RVKevi


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Refrigerator shuts down
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We have a Dometic Fridge.  Twice, recently, it has suddenly lost all power.  In poking around, trying to find out what was wrong, Kev opened the outside lower access panel.  There's a black box that has a reset "button" on it and when he pressed that it had power and resumed working just fine.  He talked to someone at the RV place we would call for service, and the guy there said he'd never heard of such a thing and had no idea what was going on.  Has anyone here ever had an experience like this?  Any advice?



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Lucky Mike


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Try calling Dometic's technical service line.........


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RVKevi


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We did call, but all we got was a recorded message that asked for our zip and then gave us the name of a local RV tech, which is who we would use locally anyway. Maybe I need to look for another number for a tech line.

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Lonney Wade


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Try reading this, could be the same problem as on the  Dometic Fridge.
http://www.arprv.com/troubleshoot-norcold-recall.html

Lonney



-- Edited by Lonney Wade on Sunday 26th of July 2015 12:20:25 PM

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Barbaraok


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What is the model number of your fridge. And if pushing in the reset switch corrected the problem, the obviously that is what is needed. Your manual should explain what the reset switch does, do you have a manual?

Barb


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RVKevi


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Thanks, Lonney. It does look a little like what is shown there, only it doesn't have any LED lights. Kev and I will have to study it more to know if it is at all helpful. But thank you!

Model number RM1350MIMX
The manual says nothing about the reset.

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NWescapee


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You have the same Dometic model that we have and if you start a Google search on the issues with this fridge, you'll find plenty of reading material. I think Dale found one site that had 29 pages of comments, complaints, etc. We've had this happen more than once, but usually see an E3 error code where the temp is usually displayed on the outside of the fridge. It seems that when it decides to shut down it's because the fridge has detected that something has caused a overheating issue.

We've had the circuit board replaced, cooling unit replaced, added fans in the back of the fridge, etc. It's not as problematic as it used to be for us, but we still find that we occasionally have an issue with this error. Usually we can just reset it and everything is fine, but it's very frustrating to come back from a long day away from the RV and find the fridge has been off for a few hours.

We've actually thought about replacing it, but haven't found one that fits within the dimensions we have and we are not ready to go with a residential fridge as we boondock several times a year.

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Bill and Linda


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NWescapee wrote:

You have the same Dometic model that we have and if you start a Google search on the issues with this fridge, you'll find plenty of reading material. I think Dale found one site that had 29 pages of comments, complaints, etc. We've had this happen more than once, but usually see an E3 error code where the temp is usually displayed on the outside of the fridge. It seems that when it decides to shut down it's because the fridge has detected that something has caused a overheating issue.

We've had the circuit board replaced, cooling unit replaced, added fans in the back of the fridge, etc. It's not as problematic as it used to be for us, but we still find that we occasionally have an issue with this error. Usually we can just reset it and everything is fine, but it's very frustrating to come back from a long day away from the RV and find the fridge has been off for a few hours.

We've actually thought about replacing it, but haven't found one that fits within the dimensions we have and we are not ready to go with a residential fridge as we boondock several times a year.

Without getting into the “residential refrigerator vs. RV unit” discussion, may I suggest this company:  www.fixyourfridge.com - Leon Herschberger.

We, along with Howard and Linda, have used Leon for repairs. H&L had their entire cooling system in the fridge replaced and have been very happy with the results.  There is a thread someplace Howard wrote concerning all this in 2013.

You indicated you would replace your unit if you could find one that fits. This solves that problem as you don't have to replace the actual fridge "box" and you still in good shape for boondocking.

I'd give Leon a call and check this out if I had the issues described and see what he says.

Highly recommended.

Bill

On Edit:  It was 2013 when H&L had the work done.  We were there at the time. Should have checked my log.



-- Edited by Bill and Linda on Wednesday 29th of July 2015 11:47:32 AM

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