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RV-Dreams.com Home -> RV-Dreams Community Forum -> RV Maintenance and Technical Tips -> Winegaurd Traveler AZ motor failure
Post Info TOPIC: Winegaurd Traveler AZ motor failure
sdman


RV-Dreams Family Member

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Winegaurd Traveler AZ motor failure
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This morning I could not get the roof mounted antenna to stow. Error was that the AZ motor stalled. I manually got the antenna down so we could move on. My question is how do I get this fixed on the road. I got paper work from Winegaurd but is seems I need to send the unit back. Does anyone have experience with this? Thanks: Mark

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Full Time Since August 4, 2012

2008 F-450 King Ranch 4x4 crew cab DRW

2013 Sanibel 3500 5er

Life is what happens to you while you're busy making other plans.

Mark & Patty

Our Blog: http://markandpattyrv.blogspot.com/
Bill and Linda


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Mark:

Now that the unit is stowed and the limit switches have been cycled, have you tried raising the antenna again to see if the problem cleared; especially after a reboot of the controller.

In the diagnostic mode you can run the El and Az motors for testing without having the antenna hunt for a satellite.

Sounds like you have already spoken to Winegard tech support and have an equipment RMA based on their findings.  But I just thought I would ask nonetheless.  I’d try that.

Please report back whatever you discover with the process. 

Thanks

Bill



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sdman


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Bill: As soon as we get to our site today I will give that a try. We are just south of where the tornados were yesterday so we are rerouting some what today.

Thanks and I will reply with what I find.

Mark


__________________

Full Time Since August 4, 2012

2008 F-450 King Ranch 4x4 crew cab DRW

2013 Sanibel 3500 5er

Life is what happens to you while you're busy making other plans.

Mark & Patty

Our Blog: http://markandpattyrv.blogspot.com/
Bill and Linda


RV-Dreams Family Member

Status: Offline
Posts: 2074
Date:
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sdman wrote:

Bill: As soon as we get to our site today I will give that a try. We are just south of where the tornados were yesterday so we are rerouting some what today.

Thanks and I will reply with what I find.

Mark

Stay safe out there.  We were monitoring that last night with our hearts going out to all in the area – especially around Moore. 

Feel free to PM me if you need help with the Diagnostic function.



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Bill & Linda
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